About Us

HR Consultants in Adelaide




HR for Small Business

Urban HR is an Adelaide-based human resources consultancy specialising in providing startups and SMEs focused and tailored HR advice and solutions to help them thrive.

Managing HR in a small business is a particularly challenging task, often left with the director, office manager or finance manager – none of whom are experts in the field. Urban HR fills that gap.

We are HR Consultants

We live and breathe HR, so you don't have to - we're HR specialists in our field and our team is here to help you.

Small businesses often don’t have the capacity to have a full-time HR Manager/Advisor but still require the expertise. We’ll provide you with expert support in all the areas you need and you can even outsource your HR administrative functions to us.

We can help with recruitment, job descriptions, policies and procedures, performance mangement and employee wages.

We're used to dealing with the tricky side of HR from Modern Award terms and conditions, Award and Enterprise Agreement interpretation, independent investigations and more - and we hold a Private Investigator's Licence so you know we have the skills to conduct impartial investigations.

Our clients range from start ups, small business, medium business and more. We have experience in a wide range of fields from engineering to trades, health, not for profit, retail and professional services and provide business and management consulting too.

So if you need HR assistance whether it's hiring staff, figuring out pay rates, or advice on employment terms, leave the HR consulting to us while you concentrate on your business.

Download our Capability Statement


Kay,
Senior HR Consultant and Director

Download Profile



Providing HR advice and consulting in Adelaide

Kay is a Human Resources consultant with 10 years’ experience in the not-for-profit and start up fields and setting up grassroots human resources processes from scratch is something she’s done a lot of. From a background in Accounting and Finance, Kay has honed her Human Resources skills across the globe, working in Europe, India, The Middle East and Australia.

Whether it’s getting your first person on board, implementing performance review systems that suit your company or mixing things up a little with intense team building exercises, Kay will have the solutions for you.

Plus she's our inhouse NDIS expert!
           


Plus we're available out-of-business hours to help you out for those urgent queries too.

Get in touch to see if we can help.


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Our Team




Our team brings experience in the following fields to ensure you receive the best service and solutions for your business:

  • Manufacturing
  • Trades
  • Hospitality
  • Beauty and retail
  • Not-for-profit
  • IT
  • Engineering and construction
  • Health
  • Aged Care
  • Disability

  • Kay Willmore

    Senior HR Consultant and Director

    0403 085 007


    Kay is a Human Resources consultant with 10 years’ experience in industry, health, not-for-profit, government, private sector and start up companies. With strong industrial and legal knowledge, Kay is passionate about setting up grassroots human resources processes from scratch and ensuring small businesses have the HR support they need. Kay also holds an SA Investigator's License and can undertake independent and confidential investigations and interviews.

    Catherine Alekseenko

    Senior Consultant

    0403 085 007


    Catherine is a passionate and flexible HR professional with an analytical mindset and diverse experience. Her exceptional eye for detail, strong communication skills and willingness to go above and beyond ensures her clients receive outstanding service. Catherine holds an Honours in Psychology and coaching qualification and has experience in instructional design, assessment centres and is a learning and development specialist.

    Nick Dawes

    Consultant and Leadership Trainer

    0403 085 007


    From an engineering background, Nick brings balance and diversity of experience to the Urban HR team. Nick has worked in private, commonwealth government and state government settings and has significant experience leading and managing staff. Nick has also worked on cross border projects, coordinating budgets and resource deployment.


    Our Happy Clients






    What Our Clients
    Say About Us




    • Mark
      Kay at Urban HR is extremely thorough and professional in her research, preparation and communication. We used Urban HR’s services to help us on-board a new employee and setup a framework for future hires. I’d highly recommend their services.
      Mark
      Combine IT
    • Chinkit
      Your services are invaluable. The selection of right candidates is extremely vital for the success of our campaign and I am really looking forward to working with you in near future.
      Chinkit
      SaveBigonFuel
    • We engaged Urban HR to write our social media and bullying and harassment policies. Every effort was made by Urban HR to ensure our particular needs were met, attention to detail was second to none and we are thrilled with the results. Thanks Urban HR!
      Natasha
      Hip Hop Bounce
    • James
      Kay chaired AIESEC South Australia’s 2013 State Conference, an event organised to train our 62 newest members and to coach the executive teams who lead them throughout 2013. Her work during the conference was instrumental to their success and what we appreciated most about working with Kay was her ability to manage the technical demands of training our new members whilst simultaneously coaching our executives to new heights.
      James
      AIESEC South Australia
    • Wallace
      Kay’s been a great help in providing HR advice and support. Kay took the time to really understand our organisation. Her knowledge is current and attention to detail is second to none.
      Wallace
      C2M Health Communications
    • Urban HR did a fantastic job in helping formalising our HR policies and helping us recruit key staff, I fully endorse Urban HR services for any business to looking to improve their HR procedures.
      Nathan
      Ennovative Web Solutions
    • Thanks to Kay & Urban HR for your prompt service. The gap in our knowledge about HR obligations was immediately obvious when I heard you present at a recent seminar. The thorough response to our request to prepare staff contracts & position descriptions was much appreciated. We now feel more secure knowing our staff and our business are ‘on the same page’ with our mutual obligations. Thanks – we love your work!
      Martin
      Smartline Personal Mortgage Advisers
    • Kay was friendly, thorough and reliable throughout the recruitment process. I was kept up to date with what was happening and she found an employee that suited my business’ needs efficiently. I would definitely recommend her to people, her help and advice was invaluable.
      Richard
      Richard Craig Woodwind
    • Kay spent time to understand the outcomes I was looking for from a program for my staff. Her attention to detail, adaptability and passion were evident in every session and interaction with my teams. Gathering multiple teams in one location from multiple states for development programs is a significant cost to any business and requires a significant return on investment. The outcomes Kay delivered from her program made our investment in travel, accommodation, time and consulting fees more than worth it. If you are looking for a program tailored to your business, your staff and staff development, I would happily recommend Kay as well worth the time and investment. Ed Milne - Manager Workforce Solutions & Training Pathways, Bayside Group
      Ed
      Bayside Group
    • Kay is extremely passionate about delivering quality training that resinates with her audience. She takes the time to get to know her client and their needs prior to tailoring a training package that addresses the core needs of her client’s business. From session one to session four Kay’s dedication and passion was consistent and her sessions linked seamlessly from one through four. Kay was able to hold the room with a variety of audience personalities and adjust her teaching technique on the spot to make sure everyone was included and understood the message being delivered. I would highly recommend Kay’s services and will use them again in the future where the need is required.
      Samantha
      CozWine
    • Thank you so much, this information has been most helpful as always.

       Thank you for all your support during my onboarding process, I am certainly grateful for your services!

      Kat - Call Centre Team Leader

      Family Home Doctors

      Kat
      Family Home Doctors
    • Markus
      Thank you Kay, you’ve made a very painful process very simple and straight forward.
      Markus
      The Benchmarking Group
    • Urban HR have supported our new therapy practice to develop simple, high standard and professional policies and procedures that take into consideration all the relevant legislations and ensure we adhere to the various boards requirements . They are also supporting our NDIS audit which is new to all providers. Communication is also efficient and clear. Urban HR simplify the HR world so we can focus on what we do best!  
      Rochelle Mutton
      Motivate Kids
    • Urban HR offer a superior level of professionalism. They have continually presented a supportive and responsive environment throughout their work with Salon Hair Care. Would highly recommend their services.
      Lauren Cates
      Salon Hair Care
    • A wonderful service - would highly recommend. These guys got all our policies written, and still provide us with excellent ongoing HR consultation. Thanks so much Kay!
      Susan Petrie
      Beanstalk Psychology