About Us

HR Consultants in Adelaide

HR for Small Business

Urban HR is an Adelaide-based human resources consultancy specialising in providing and SMBs and not for profits focused and tailored HR advice and solutions to help them thrive.

Managing HR in a small business is a particularly challenging task, often left with the director, office manager or finance manager – none of whom are experts in the field. Urban HR fills that gap.

We are HR Consultants

We live and breathe HR, so you don't have to - we're HR specialists in our field and our team is here to help you.

Small businesses often don’t have the capacity to have a full-time HR Manager/Advisor but still require the expertise. We’ll provide you with expert support in all the areas you need.

We can help with recruitment, job descriptions, policies and procedures, performance mangement and employee wages.

We're used to dealing with the tricky side of HR from Modern Award terms and conditions, Award and Enterprise Agreement interpretation, independent investigations and more - and we hold a Private Investigator's Licence so you know we have the skills to conduct impartial investigations.

Our clients range from small business and medium business to not for profits and government departments. We have experience in a wide range of fields from engineering to trades, health, not for profit, government, retail and professional services and provide business and management consulting too.

So if you need HR assistance whether it's hiring staff, figuring out pay rates, or advice on employment terms and conditions, leave the HR consulting to us while you concentrate on your business.

Download our Capability Statement

Senior HR Consultant and Director

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Providing HR advice and consulting in Adelaide

Kay is a Human Resources consultant with 10 years’ experience in the private sector, government and not-for-profit. She's set up HR processes from scratch, improved current processes and cleaned up the HR function in many businesses. From a background in Accounting and Finance, Kay has honed her Human Resources skills across the globe, working in Europe, India, The Middle East and Australia.

Whether it’s getting your first person on board, implementing performance review systems that suit your company or mixing things up a little with intense team building exercises, Kay will have the solutions for you.

Plus she's our inhouse NDIS expert!

Plus we're available out-of-business hours to help you out for those urgent queries too.

Get in touch to see if we can help.

Call Us

Our Team

Our team brings experience in the following fields to ensure you receive the best service and solutions for your business:

  • Manufacturing
  • Trades
  • Hospitality
  • Retail
  • Not-for-profit
  • Mining
  • Engineering and construction
  • Manufacturing
  • Health and Medical
  • Aged Care
  • Disability

  • Kay Dawes (nee Willmore)

    Senior HR Consultant and Director

    0403 085 007

    Kay is a Human Resources consultant with 10 years’ experience in industry, health, not-for-profit, government and private sector. With strong industrial and legal knowledge, Kay is passionate about setting up HR processes from scratch and ensuring small businesses have the HR support they need. Kay also holds an SA Investigator's License and can undertake independent and confidential investigations and interviews.


    Senior Consultant

    0403 085 007

    Cathey is a Fellow of the Australian Human Resource Institute and believes the overriding function of any Human resource professional is to be a true business partner and assist in the delivery of top line performance. With a career spanning over 30 year’s Cathey has extensive experience in both senior business and human resource leadership roles, covering a variety of industries including building materials, mining and exploration, retail, manufacturing, medical, legal and hospitality.


    Consultant and Leadership Trainer

    0403 085 007

    From an engineering background, Nick brings balance and diversity of experience to the Urban HR team. Nick has worked in private, commonwealth government and state government settings and has significant experience leading and managing staff. Nick has also worked on cross border projects, coordinating budgets and resource deployment.

    Our Happy Clients

    What Our Clients
    Say About Us

    • Mark
      Kay at Urban HR is extremely thorough and professional in her research, preparation and communication. We used Urban HR’s services to help us on-board a new employee and setup a framework for future hires. I’d highly recommend their services.
      Combine IT
    • Hip Hop Bounce Logo
      We engaged Urban HR to write our social media and bullying and harassment policies. Every effort was made by Urban HR to ensure our particular needs were met, attention to detail was second to none and we are thrilled with the results. Thanks Urban HR!
      Hip Hop Bounce
    • James
      Kay chaired AIESEC South Australia’s 2013 State Conference, an event organised to train our 62 newest members and to coach the executive teams who lead them throughout 2013. Her work during the conference was instrumental to their success and what we appreciated most about working with Kay was her ability to manage the technical demands of training our new members whilst simultaneously coaching our executives to new heights.
      AIESEC South Australia
    • Wallace
      Kay’s been a great help in providing HR advice and support. Kay took the time to really understand our organisation. Her knowledge is current and attention to detail is second to none.
      C2M Health Communications
    • Urban HR did a fantastic job in helping formalising our HR policies and helping us recruit key staff, I fully endorse Urban HR services for any business to looking to improve their HR procedures.
      Ennovative Web Solutions
    • Thanks to Kay & Urban HR for your prompt service. The gap in our knowledge about HR obligations was immediately obvious when I heard you present at a recent seminar. The thorough response to our request to prepare staff contracts & position descriptions was much appreciated. We now feel more secure knowing our staff and our business are ‘on the same page’ with our mutual obligations. Thanks – we love your work!
      Smartline Personal Mortgage Advisers
    • Coz Wine
      Kay spent time to understand the outcomes I was looking for from a program for my staff. Her attention to detail, adaptability and passion were evident in every session and interaction with my teams. Gathering multiple teams in one location from multiple states for development programs is a significant cost to any business and requires a significant return on investment. The outcomes Kay delivered from her program made our investment in travel, accommodation, time and consulting fees more than worth it. If you are looking for a program tailored to your business, your staff and staff development, I would happily recommend Kay as well worth the time and investment. Ed Milne - Manager Workforce Solutions & Training Pathways, Bayside Group
      Bayside Group
    • Coz Wine
      Kay is extremely passionate about delivering quality training that resinates with her audience. She takes the time to get to know her client and their needs prior to tailoring a training package that addresses the core needs of her client’s business. From session one to session four Kay’s dedication and passion was consistent and her sessions linked seamlessly from one through four. Kay was able to hold the room with a variety of audience personalities and adjust her teaching technique on the spot to make sure everyone was included and understood the message being delivered. I would highly recommend Kay’s services and will use them again in the future where the need is required.
    • Family Home Doctors logo

      Thank you so much, this information has been most helpful as always.

       Thank you for all your support during my onboarding process, I am certainly grateful for your services!

      Kat - Call Centre Team Leader

      Family Home Doctors

      Family Home Doctors
    • Markus
      Thank you Kay, you’ve made a very painful process very simple and straight forward.
      The Benchmarking Group
    • Urban HR have supported our new therapy practice to develop simple, high standard and professional policies and procedures that take into consideration all the relevant legislations and ensure we adhere to the various boards requirements . They are also supporting our NDIS audit which is new to all providers. Communication is also efficient and clear. Urban HR simplify the HR world so we can focus on what we do best!  
      Rochelle Mutton
      Motivate Kids
    • Salon Hair Care logo
      Urban HR offer a superior level of professionalism. They have continually presented a supportive and responsive environment throughout their work with Salon Hair Care. Would highly recommend their services.
      Lauren Cates
      Salon Hair Care
    • A wonderful service - would highly recommend. These guys got all our policies written, and still provide us with excellent ongoing HR consultation. Thanks so much Kay!
      Susan Petrie
      Beanstalk Psychology
    • Jessica Yeilds
      Kay was a highly responsive and efficient service provider. She was super knowledgable about the registration process and went the extra mile for me to help out. Really impressed with her organisation and would absolutely recommend her!
      Jessica Yeilds
      Meaningful Coordination
    • Hali Koch
      I found Kay and the Urban HR team so professional and engaging to deal with. The communication, attention to detail and service provided to us has made the transition in our business so much smoother. Highly recommend.
      Hali Koch
      Koch Plumbing and Gas
    • 5ebi FM logo
      Urban HR helped provide an audit of our not-for-profit's staffing structure. Kay was very helpful in defining the scope of the review and the work she presented was done in a timely and professional manner. The advice we received was concise, direct but also respected the sensitivities of the subject matter at hand. I highly recommend the services of Urban HR.
      Juan Paolo
      5 EBI FM