Urban HR is your HR Consultant & Advisory team.

HR Management

Managing HR is a particularly challenging task, and small businesses often don’t have the capacity for a full-time HR Manager but still require the expertise. Our HR consultants can provide you with HR advice when you need it and not when you don’t.

Whether you need help with employee wages, terms and conditions, job descriptions, policies and procedures or performance management, we’ll provide you with expert support and advice in all the HR areas you require. We are your external HR partner.

Urban HR fills that Gap.

We’re used to dealing with the tricky side of HR from Modern Award terms and conditions, Award and Enterprise Agreement interpretation, independent investigations and more. We hold a Private Investigator’s Licence, so you know we have the skills to conduct impartial investigations.

We live and breathe HR, so you don’t have to. We are HR specialists in our field, and our team is here to help you.

So if you need HR assistance, whether it’s hiring staff, figuring out pay rates, or advice on employment terms and conditions, leave the HR to us while you concentrate on your business.

Meet the Urban HR team

Our team brings experience in the following fields to ensure you receive the best service and solutions for your business:
  • Manufacturing
  • Trades
  • Hospitality
  • Retail
  • Not-for-profit
  • Mining
  • Engineering & Construction
  • Manufacturing
  • Health and Medical
  • Aged Care
  • Disability

Kay Dawes (nee Willmore)

Senior HR Consultant & Director

Kay is a Human Resources consultant with ten years of experience in industry, health, not-for-profit, government and private sector.

From a background in Accounting and Finance, Kay has honed her Human Resources skills across the globe, working in Australia, Europe, India and The Middle East.

Kay is passionate about setting up HR processes from scratch and ensuring small businesses have the HR support they need with strong industrial knowledge.

Kay also holds an SA Investigator’s License and can undertake independent and confidential investigations and interviews.

In addition, she’s our in-house NDIS expert!

Kay is available out-of-business hours to help you out with those urgent queries too.

Whether it’s getting your first person on board, implementing performance review systems that suit your company or mixing things up a little with intense team-building exercises, Kay will have the solutions for you.

Get in touch to see where Kay can help you with your HR requirements.


Senior HR Consultant

Cathey is a Fellow of the Australian Human Resource Institute.

Above all, Cathey believes the overriding function of any Human Resource professional is to be a true business partner and assist in delivering top-line performance.

With a career spanning over thirty years, Cathey has extensive experience in senior business and human resource leadership roles.

Covering various industries, including building materials, mining and exploration, retail, manufacturing, medical, legal and hospitality, Cathey is a respected leader in Human Resource management.

Reach out to Cathey for her comprehension and insight on all things HR.


Consultant, WHS Expert & Leadership Trainer

From an engineering background, Nick brings balance and diversity of experience to the Urban HR team & clients. Nick is our resident WHS expert too, with experience across a number of fields.

Nick has worked in private, commonwealth, and state government settings and has significant experience leading and managing staff in difficult situations.

Nick has also worked on cross border projects, coordinating budgets and resource deployment and is our WHS and quality management expert.

With Nick’s extensive experience in workplace leadership and management, Nick welcomes the opportunity to share his knowledge and cultural appreciation with all Urban HR clients.

Contact Nick to discover how he can help you and your organisation thrive in complex and uncertain times and manage your safety risks.

Not sure what your business' HR needs are?

Head over to the Contact Us page, and select the options you feel could benefit from an audit or professional HR advice. Urban HR only offer services for what you need, and not what you don’t.