Urban HR helped provide an audit of our not-for-profit's staffing structure. Kay was very helpful in defining the scope of the review and the work she presented was done in a timely and professional manner. The advice we received was concise, direct but also respected the sensitivities of the subject matter at hand. I highly recommend the services of Urban HR.

I found Kay and the Urban HR team so professional and engaging to deal with. The communication, attention to detail and service provided to us has made the transition in our business so much smoother. Highly recommend.

Kay was a highly responsive and efficient service provider. She was super knowledgable about the registration process and went the extra mile for me to help out. Really impressed with her organisation and would absolutely recommend her!

A wonderful service - would highly recommend. These guys got all our policies written, and still provide us with excellent ongoing HR consultation. Thanks so much Kay!

Urban HR offer a superior level of professionalism. They have continually presented a supportive and responsive environment throughout their work with Salon Hair Care. Would highly recommend their services.

Urban HR have supported our new therapy practice to develop simple, high standard and professional policies and procedures that take into consideration all the relevant legislations and ensure we adhere to the various boards requirements . They are also supporting our NDIS audit which is new to all providers. Communication is also efficient and clear. Urban HR simplify the HR world so we can focus on what we do best!  

Thank you Kay, you’ve made a very painful process very simple and straight forward.

Thank you so much, this information has been most helpful as always.

 Thank you for all your support during my onboarding process, I am certainly grateful for your services!

Kat - Call Centre Team Leader

Family Home Doctors

Kay is extremely passionate about delivering quality training that resinates with her audience. She takes the time to get to know her client and their needs prior to tailoring a training package that addresses the core needs of her client’s business. From session one to session four Kay’s dedication and passion was consistent and her sessions linked seamlessly from one through four. Kay was able to hold the room with a variety of audience personalities and adjust her teaching technique on the spot to make sure everyone was included and understood the message being delivered. I would highly recommend Kay’s services and will use them again in the future where the need is required.

Kay spent time to understand the outcomes I was looking for from a program for my staff. Her attention to detail, adaptability and passion were evident in every session and interaction with my teams. Gathering multiple teams in one location from multiple states for development programs is a significant cost to any business and requires a significant return on investment. The outcomes Kay delivered from her program made our investment in travel, accommodation, time and consulting fees more than worth it. If you are looking for a program tailored to your business, your staff and staff development, I would happily recommend Kay as well worth the time and investment. Ed Milne - Manager Workforce Solutions & Training Pathways, Bayside Group

Thanks to Kay & Urban HR for your prompt service. The gap in our knowledge about HR obligations was immediately obvious when I heard you present at a recent seminar. The thorough response to our request to prepare staff contracts & position descriptions was much appreciated. We now feel more secure knowing our staff and our business are ‘on the same page’ with our mutual obligations. Thanks – we love your work!

Urban HR did a fantastic job in helping formalising our HR policies and helping us recruit key staff, I fully endorse Urban HR services for any business to looking to improve their HR procedures.

Kay’s been a great help in providing HR advice and support. Kay took the time to really understand our organisation. Her knowledge is current and attention to detail is second to none.

Kay chaired AIESEC South Australia’s 2013 State Conference, an event organised to train our 62 newest members and to coach the executive teams who lead them throughout 2013. Her work during the conference was instrumental to their success and what we appreciated most about working with Kay was her ability to manage the technical demands of training our new members whilst simultaneously coaching our executives to new heights.

We engaged Urban HR to write our social media and bullying and harassment policies. Every effort was made by Urban HR to ensure our particular needs were met, attention to detail was second to none and we are thrilled with the results. Thanks Urban HR!

Kay at Urban HR is extremely thorough and professional in her research, preparation and communication. We used Urban HR’s services to help us on-board a new employee and setup a framework for future hires. I’d highly recommend their services.